The lesson starts with a discussion on business meetings and some factors that make them unproductive. Then, students watch a video showing a business meeting and check if any obstacles they mentioned earlier made it unproductive. Next, they focus on six gapped extracts from the video and try to complete them with the correct forms of seven given verbs. After that, they watch the video again and check what the reactions to comments in the previous exercise were. The listening part is followed by another discussion in which students share their ideas on how the meeting could’ve been made more productive.